Introduction

Welcome to Haya Travel and Tourism LLC. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you use our services and website.

Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

• Personal Identifiable Information (PII): such as your name, email address, contact number, and nationality.
• Travel Details: such as destination, travel dates, and accommodation preferences.
• Payment Information: when you book a service, we may collect payment information for transaction purposes.
• Communication Records: including inquiries, feedback, and service requests.

How We Use Your Information

We may use the information collected to:

• Process your bookings and manage your reservations.
• Provide you with visa assistance and travel support.
• Respond to your inquiries, process requests, and provide customer support.
• Improve our services, website content, and user experience.
• Communicate special offers, promotions, or updates, if you opt to receive such communications.

Sharing Your Information

Haya Travel and Tourism LLC does not sell, rent, or trade your personal information. However, we may share your information with:

• Service Providers: such as airlines, hotels, and third-party vendors to fulfill travel-related requests.
• Legal Authorities: if required by law to comply with legal processes or protect our rights.

Data Security

We take appropriate measures to protect your information from unauthorized access, use, or disclosure. However, no internet transmission is completely secure, and we cannot guarantee the security of your information.

Cookies and Tracking

Our website may use cookies to enhance your experience, monitor website usage, and personalize your browsing experience. You can manage your cookie preferences through your browser settings.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of other websites and encourage you to review their privacy policies.

Your Choices

You can opt out of marketing communications by contacting us at info@hayatravels.com. You also have the right to access, update, or request the deletion of your personal information by reaching out to us.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page, and we encourage you to review it periodically.

Contact Us

If you have any questions about this Privacy Policy or your personal information, please contact us at:

Haya Travel and Tourism LLC
Lamaison Tower
Behind Lulu Hypermarket
Nuaimia 1, Ajman, UAE
Phone: +971 655 145 00
Email: info@hayatravels.com