“Put your heart, mind, and soul into even your smallest acts. This is the secret of success.”

Three simple words – “Travel Your Dream” –  sums up our entire mission. We have resolved to providing our clients extraordinary levels of customer service. In short, for nearly a decade we’ve given all our customers reason to consider Haya Travels as their only choice in travel. Customer satisfaction is the hallmark by which we measure our performance, and we hold ourselves, as do our clients, to the highest standards of quality.

It is satisfying to know that we are able to help our clients and enable them to connect to the world affordably and comfortably. We are also committed to offering significant savings on worldwide travel and we do so by delivering access to all corners of the world in peerless comfort and style, with value and expertise.

Amongst our most important assets is the extensive knowledge base, deep-rooted professionalism and unwavering commitment of our highly-qualified, diverse STAFF. Our team of travel specialists share a passion for creating the most inspiring experiences for every client. This requires a rare blend of professionalism and knowledge, patience and understanding, and most of all…creativity and caring.

The HAYA TRAVELS TEAM is committed to providing unparalleled service to our customers. To achieve this, our mission remains “to build successful and rewarding relationships with all of our valued customers”.  We are committed to the fundamental principle that the customer is not only important, but the reason for our business, and everyone at Haya Travels genuinely works to earn and keep much-valued client trust. In this continually changing market, our clients are more informed than ever about their options. Even so, they continue to select HAYA TRAVELS as their partner of choice because of our experience, commitment to quality and integrity.

As Haya Travels continue to grow, each new day offers a chance for us to work together, pursue new opportunities and improve upon the past. In-depth client relationships are being built on a daily basis.

Our business revolves around the needs of our clients, in doing so we are always at the forefront of change and where value is always being given. We invite you to take advantage of our insider travel expertise and to embark on a journey full of endless possibilities with us.

Mission

Efficiency, Flexibility and Quality Service with a Personal Touch, State of the Art Technology, combined with strong purchasing advantages and Value for Money.

We’re committed to offer competitive value for money products and high level services in order to achieve total client satisfaction. We want to meet and exceed all business clients’ goals and objectives, strive for excellence in quality, integrity, and value in all that we do. We want our partners and ourselves to grow profitably in our respective countries, through thorough market analysis, continuous product development, aggressive yield management and prudent financial risk monitoring.

Philosophy

Haya Travels understands the challenges of the modern tourism industry and knows that planning, developing and adapting destination resources to the evolving needs of the market is the key to success. We take all trends in tourism business into consideration, invest in new infrastructure and offer both leisure and business travel solutions through state of the art technology. In this way we can keep up with all new market demands and secure the future of our company as well.

Our company respects and follows the traditional ways of traveling, such as back-to-back charter operations, but at the same time it offers the full infrastructure for the new mode of operations (online bookings of all the services, dynamic packaging support etc.). In the same way we are involved in the massive production (major guarantee contracts for charter operators and strong deals with the hotels), but also provide the full a’ la carte services for individual clients, in special accommodation (villas, traditional guest houses etc.), special combined programs (“island hopping”) as well as for special interest groups.

Our Bed Bank counts thousands of contracted rooms all over the destinations of our network on exclusive commitment contracts, enabling us to manage the rooms in the most effective way, securing most competitive rates and availability as well as showing full flexibility towards our clients.